Begin your journey into online customer support as a Remote Social Media Customer Care Agent. This beginner-friendly role welcomes individuals who love connecting with people on social media and delivering exceptional service. You’ll engage with customers on multiple channels, addressing their concerns and making their interactions with the brand smooth and enjoyable.
What you will be doing: In this live chat position, you’ll earn money by responding to customer inquiries through live chat widgets on websites and social media messaging. Your responsibilities include answering questions from users, sharing relevant product links, and communicating special offers and promotions.
Contract length: Flexible, with no set end date.
Rate: $35 hourly.
Skills/background needed: You’ll need access to a smartphone, tablet, or computer that supports social media platforms and web-based chat systems. Self-directed work style is essential. Strong attention to detail when following guidelines and processes. Minimum of 5+ hours weekly available. Stable broadband connection required.
Hours per week: Between 5 and 40 hours weekly.
Location: Work from anywhere with internet access globally (preference for candidates in the United States).
Live Chat Assistants continue to be sought after across the globe.
Ready to get started immediately? Please submit your application below.