eCommerce Store Chat Support – Entry Level, Remote

Picture yourself as a key contributor to thriving online retail operations. In this role as a Platform Support Specialist, you’ll partner with digital entrepreneurs, guide them through platform features, and support their journey toward business growth.

What you will be doing: As a live chat support representative, you’ll respond to customer inquiries through real-time chat channels on company websites and various social platforms. You’ll handle both assistance requests from current clients and inquiry questions from prospective customers interested in services.

Contract length: Flexible, open-ended arrangement

Rate: $35 hourly

Skills/background needed: You’ll need equipment capable of accessing social platforms and website messaging systems (Computer/Mobile Device/Tablet). Capacity to work self-directed without supervision. Competence in adhering to detailed guidelines and protocols. Minimum 10+ hours weekly availability. Strong, dependable internet access required.

Hours per week: Minimum 10 hours weekly

Location: Work from anywhere internationally (with preference for United States-based applicants).

Live chat support specialists are experiencing unprecedented demand across the globe at this moment. 

Ready to jump in immediately? Submit your application now.