Do you want to jump into a customer-facing position that you can manage from anywhere? In this live chat support role, you’ll be connecting with customers, answering their questions, and helping resolve their concerns through online messaging—all without ever having to leave your home. This is an excellent opportunity if you’re looking to avoid phone-based work and are comfortable engaging with diverse customer needs in a text-based environment.
What you will be doing: Your primary responsibility will involve responding to incoming live chat communications across a business’s digital platforms and social channels. You’ll spend your time fielding customer inquiries, directing people to relevant product pages, and communicating available promotional offers.
Contract length: Flexible with no set end date.
Rate: $35 hourly.
Skills/background needed: You’ll need access to a computer, tablet, or smartphone capable of running social media platforms and website messaging systems. Self-direction and the ability to work without constant supervision are essential. Strong attention to detail when following established procedures and guidelines is required. A minimum of 5+ hours weekly availability is necessary. Dependable high-speed internet connection.
Hours per week: Between 5 and 40 hours weekly.
Location: Fully remote, available internationally (United States is preferred).
The demand for skilled Live Chat Assistants continues to grow exponentially across the globe.
Ready to get started immediately? We’d love to hear from you—submit your application below.